Ship the defective item(s) with the filled out Warranty Claims Form to our facility.
Who qualifies? The HONU warranty is non-transferable and covers only the original end-buyer. Proof of purchase is required to qualify for the warranty.
What qualifies? Only products that are purchased directly from HONUline LTD are eligible for this warranty as other sellers/channels may offer different or altered warranties. The warranty does not cover the following:
Normal wear and tear from daily use of product
Product was used for unintended purposes
Misuse, mishandling, accident, or other abnormal use of product
Damage caused by improper use or maintenance
Product is not genuine or not manufactured by HONUline LTD.
3rd party purchases are not covered under HONUline LTD. warranties
We are responsible for our product conditions. We would love to help you resolve any issues. We want you to have a positive experience every time you shop with Spigen. Please let us know if you have received any defective items by contacting us here: firstname.lastname@example.org
HONU 1-Year Warranty* HONUline LTD offers a 1-year limited manufacturer warranty on a majority of HONU products. HONU products purchased from unauthorized distributors or resellers are not covered by the 1 year warranty. Defects are defined as imperfections or flaws that are produced by a manufacturing error. Accidental drops, installation failures, normal wear and tear, etc. caused by the owner are not covered under this warranty.
Visit our website www.honuline.com to see "Warranty Policy" for more information on how to process a claim. HONU products sold by any other seller(s) on these platforms will not qualify.
*All terms and conditions for any and all warranties are subject to change under the sole discretion of HONUline Ltd.
HONUline Ltd. 30-Day Money Back Guarantee All products purchased directly from HONUline Ltd. are covered by our 30-day money back guarantee. Visit our website and see "Returns & Cancellation Policy" for more information.
All shipping costs for sending back your case will be in the responsibility of the case owner. Any customs fees, including, but not limited to, taxes, duties and any other courier related fees, are in the responsibility of the owner. We advise using a traceable shipping method to ensure safe delivery to HONUline LTD.. HONUline LTD. is not liable for lost, stolen, or damaged shipments for returning packages.
Once the product is received by HONUline LTD, the product will be inspected (within 7-10 business days of receipt on average) to determine if it is covered under the limited warranty. If the product is determined to be covered under the Limited Warranty, under its judgment and discretion, will repair, replace, or recondition the product. HONUline LTD. will pay for the shipment of any replacement parts or products under the limited warranty to remedy the defective product.
DISCLAIMER: All products returned to HONUline LTD. will be subject to review for authentication. If any of the products are found to be counterfeit, it will be confiscated and turned over to our legal department for further actions. These counterfeit items will not be returned once in the possession of HONUline LTD.
Warranty Disclaimers Except for the express warranties provided herein, makes no express or implied warranties of any kind whatsoever with respect to the product in terms of merchantability, fitness, particular purpose, design, condition, quality, or performance of the product. In addition, HONUline Ltd. will not be liable for any damages of any kind resulting from the purchase or use of products or incidental damages or consequential loss of profits or benefits.
Spigen reserves the right to waive responsibility for warranty coverage for situations including, but not limited to, other implied warranties from authorized or unauthorized sellers, warranties expressed in written or verbal form for non-genuine or counterfeit HONU product distributors or vendors, any intentional action to contort or take advantage of the warranty for financial or personal gain.
Defects caused by any other accident, including failure of installation, carelessness by the user, or defects caused by owner's usage, cannot be applied for the above mentioned warranties. For products that come as a package, only the defected item from the package will be remedied. This remedy may be repeated within 90 days or the remainder of the warranty. The original product is needed for any future warranty requests regarding the order.
HONUline Ltd. reserves the right to replace, repair, rebuild, and recondition products at HONU sole option. If the product under warranty becomes inactive or no longer in production, HONUline Ltd. reserves the right to replace the inactive product with a similar or better product in accordance to HONUline Ltd. judgment and discretion.
Excluding the express warranty provided, HONUline Ltd., in no event shall be liable for any incidental, consequential, indirect, or punitive damages arising from the use of any HONU product, including, but without limitation, device damage, data loss, or personal injury.
*** ALL SALE AND PROMOTIONAL ITEMS will not be eligible for Returns, Exchanges, and/or Warranties.